At BYRENHOME, we prioritize delivering your orders safely and efficiently, ensuring a seamless and reliable shopping experience. From the moment you place an order to its arrival at your doorstep, we manage every step carefully to maintain quality service.

Order Processing

All orders are processed within 2–4 business days after payment confirmation. During this period, we verify order details, prepare products, and package items securely. Once the order is shipped, a confirmation email with tracking information will be sent.

Shipping Methods and Fees

Shipping costs are calculated based on the order value and the selected shipping method:

Shipping Method Order Value (USD) Shipping Fee (USD) Carrier
Standard Shipping $0.01 – $220.00 $19.99 FedEx
Free Shipping $220.01 and above Free FedEx
Expedited Shipping $0.01 and above $29.99 FedEx

Shipping fees are clearly displayed at checkout before payment is completed.

Delivery Timeframe

After shipment, the delivery time is approximately 13–14 business days, with a total fulfillment time of 15 to 18 business days. Expedited shipping may shorten the transit time, depending on the destination and the carrier. Delivery times may vary due to weather, customs clearance, or carrier operations.

Shipping Destinations

We currently ship only to the continental United States.
We do not ship to:

  • Alaska

  • Hawaii

  • APO/FPO/DPO military addresses

Customs, Duties, and Taxes

All products are shipped from China. Customers are responsible for any applicable import duties, customs fees, or taxes required by U.S. authorities. BYRENHOME does not collect or reimburse these charges. Please consult U.S. Customs for details before ordering.

Order Tracking

Once shipped, customers will receive a tracking number by email. Tracking allows real-time monitoring of shipment status and estimated delivery.

Packaging and Handling

All items are carefully packaged using protective materials to reduce the risk of damage during transit.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us promptly. We will coordinate with the carrier to investigate and provide an appropriate resolution, including replacement when applicable.

Contact Information:
Email: service@byrenhome.store
Phone: +1 (218) 881-8878

Address Accuracy

Customers are responsible for providing accurate and complete shipping addresses at checkout. Address changes must be requested as soon as possible after ordering. Updates cannot be guaranteed once the order has been shipped.

Customer Support

For questions regarding shipping fees, delivery times, tracking, or shipping issues, please contact:
Office Address: 2401, No. 6, West Yangxi Road, Qingfeng Village, Licheng Street, Zengcheng District, Guangzhou, Guangdong, China
Email: service@byrenhome.store
Phone: +1 (218) 881-8878
Business Hours: Monday–Friday, 8:00 AM–5:00 PM CST (Central Time, US & Canada)