BYRENHOME (“we”, “our”, or “us”) is committed to respecting your privacy and ensuring that your personal information is kept secure. This Privacy Policy describes the types of information we collect, how we use and protect it, and the options you have regarding your data when visiting our website or making purchases from our store.

Information We Collect

We collect information that is necessary to operate our website, provide products, and deliver services. This may include:

  • Contact and account information: name, email address, phone number, and billing or shipping addresses.

  • Order and payment information: Purchase records, transaction details, and payment confirmation (processed only via PayPal; full credit card information is not stored on our servers)

  • Technical data: IP address, browser type and version, operating system, device identifiers, pages viewed, referral sources, and usage analytics.

  • Customer communications: emails, chat messages, and feedback provided to our support team.

  • Optional data: product reviews, preferences, or any other information you choose to provide voluntarily.

How We Use Your Information

Your personal information is used for legitimate purposes, including:

  • Fulfilling and processing orders, including returns and refunds.

  • Communicating with you regarding your orders, account status, and customer support inquiries.

  • Enhancing our website, services, and product offerings through analytics, research, and testing.

  • Complying with legal requirements or responding to lawful requests from authorities.

We will not use your information for purposes outside of those described in this Privacy Policy.

Legal Basis for Data Processing

When required by law, we rely on one or more legal grounds to process your data, such as:

  • Contractual necessity: to fulfill orders and deliver products.

  • Consent: for marketing communications if you opt in.

  • Legitimate interests: improving our services.

  • Legal compliance: to meet obligations under applicable laws.

Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and similar tools to collect technical and usage data, which helps us:

  • Remember your preferences and shopping cart contents.

  • Analyze website performance and improve user experience.

  • Deliver analytics and advertising services through trusted partners.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website features.

Third-Party Services and Data Sharing

Your information may be shared with trusted third parties to perform services on our behalf:

  • Payment processors: to complete transactions (e.g., PayPal).

  • Shipping providers: to deliver your orders.

  • Customer service and returns handlers.

  • Analytics and advertising providers: to monitor and optimize website performance.

These third parties are contractually required to protect your data and use it only for the services they provide. We do not sell or trade your personal information for marketing purposes.

International Data Transfers

Some of our service providers or servers may be located outside your country of residence. By using our website, you consent to the transfer and processing of your personal data internationally, subject to applicable safeguards.

Data Retention

We retain your personal information only as long as necessary to meet the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements. Data that is no longer required is securely deleted or anonymized.

Security of Your Information

We employ administrative, technical, and physical measures to protect your personal data. Our website uses SSL/TLS encryption to secure data during transmission. While we take reasonable steps to protect your data, no system is entirely immune to risks. In the event of a data breach, we will follow applicable laws to investigate and notify affected individuals when required.

Children’s Privacy

Our services are designed for adults. We do not knowingly collect personal information from individuals under 13 years of age. If we discover that such data has been collected, it will be promptly deleted. If you suspect that your child’s information has been collected, please contact us immediately.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Accessing the personal data we hold about you.

  • Requesting corrections to inaccurate or incomplete data.

  • Requesting deletion of your personal data, subject to legal exceptions.

  • Restricting or objecting to certain processing activities.

  • Receiving your personal data in a portable format.

  • Opting out of marketing communications.

To exercise your rights or make a privacy-related request, contact us at service@byrenhome.store. California residents have additional rights under the CCPA.

Marketing Communications

If you have subscribed to marketing communications, you can unsubscribe at any time using the link provided in emails or by contacting us. We will promptly honor your opt-out request.

Links to External Websites

Our website may contain links to external sites. This Privacy Policy does not apply to third-party sites. We are not responsible for the privacy practices of other websites, so we recommend reviewing their privacy policies before submitting personal information.

Legal Disclosures

We may disclose personal data as required by law, subpoena, court order, or legal process, or to protect our rights, detect or prevent enforce our policies.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for the latest information.

Contact Information

For questions about this Privacy Policy, to exercise your privacy rights, or to request additional information:

BYRENHOME
Address: 2401, No. 6, West Yangxi Road, Qingfeng Village, Licheng Street, Zengcheng District, Guangzhou, Guangdong, China
Email: service@byrenhome.store
Phone: +1 (218) 881-8878
Business Hours: Monday–Friday, 8AM–5PM CST (Central Time, US & Canada)